Privacy Policy

Last Updated: January 2025

Introduction

GOOD LUCK STUDIO LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Line of Win (the "Game"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Game.

Information We Collect

Information You Provide

We collect information you provide directly when you:

• Create a game profile or account
• Contact us for support through our in-game support system or email
• Participate in surveys or provide feedback
• Make in-app purchases (processed through Apple's App Store)

Information Collected Automatically

When you use the Game, we automatically collect certain information about your device and gameplay:

• Game Progress Data: Your team composition, division status, match history, facility levels, and financial status within the game
• Device Information: Device type, operating system version, unique device identifiers, and mobile network information
• Usage Data: Game session duration, features used, in-game actions, and interaction with game elements
• Performance Data: Crash reports, performance metrics, and other diagnostic data to improve game stability

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Game
• Save and restore your game progress on your device
• Respond to your support requests and feedback
• Monitor and analyze usage patterns to improve gameplay experience
• Detect, prevent, and address technical issues
• Provide you with updates and information about the Game
• Comply with legal obligations

Data Storage and Security

Your game data is primarily stored locally on your device. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Limited access to personal information by our employees
• Use of secure communication channels for data transmission

Third-Party Services

The Game may contain links to third-party services that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Apple App Store

When you download the Game from the Apple App Store or make in-app purchases, Apple may collect certain information according to their privacy policy. We do not have access to or control over Apple's data collection practices.

Children's Privacy

The Game is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a structured format
• Opt-out: Opt-out of certain uses of your information

To exercise any of these rights, please contact us at help@good-luck-studio.com. Since Line of Win stores data locally on your device, you can also delete all game data by uninstalling the application or using the "Clear All Data" option in the game's settings menu.

International Data Transfers

GOOD LUCK STUDIO LIMITED is based in the United Kingdom. If you access the Game from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK where our facilities are located. By using the Game, you consent to the transfer of information to the UK.

Data Retention

Game progress data is retained on your device for as long as the Game is installed. If you uninstall the Game, your local game data will be deleted. Support correspondence and feedback may be retained for a reasonable period to improve our services and comply with legal obligations.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You may request information about our collection and use of your personal information over the past 12 months, including:

• Categories of personal information collected
• Sources of personal information
• Business purposes for collecting personal information
• Categories of third parties with whom we share personal information

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to be informed about how we use your data
• Right to restrict processing of your personal data
• Right to object to processing of your personal data
• Right to lodge a complaint with a supervisory authority

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Company: GOOD LUCK STUDIO LIMITED
• Address: Tudor House, 16 Cathedral Road, Cardiff, CF11 9LJ, United Kingdom
• Email: help@good-luck-studio.com
• Phone: +44 7537 175297